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Complaints should only be raised which concern issues of principle or interpretation of operation or wording of the GTA – see paragraph 2.7 GTA. Complete and submit the following form. It will be acknowledged by the GTA’s independent secretary within two working days. i Insurers must notify the CHO of the dispute within 30 days… Read more »

IMPORTANT NOTES: 1. The grouping process is only to be used to ascertain the group of the CHC’s hire vehicle not the claimant’s pre-accident vehicle. 2. Enquiries are usually considered by a Vehicle Group Sub-committee once/twice a month so there may be a delay in providing clarification. 3. Where a submission requests a change in… Read more »